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Your guide to business etiquette


Exploring new cities and cultures for the first time can be a fantastic by-product of business travel. But it can also leave you afraid of unknowingly causing offence to hosts and colleagues.

Read our guides to business travel etiquette to make sure that your communication is perfectly tailored to your environment.


Dubai
In Dubai, business cards are vital when making contacts. When receiving a card, study it with scary intensity before stowing in a card holder (rather than your pocket or wallet).
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Hong Kong
The concept of 'face' is very important when doing business in Hong Kong, it's an intangible quality that reflects a person's reputation, dignity, and prestige.
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Mumbai
Although the city's official name is now "Mumbai" (and politicians will favour the official term), many people still use "Bombay" in conversation. Go with the flow.
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Shanghai
In Shanghai, meal times are often used as a time to conduct business so start practising your chopstick etiquette.
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Singapore
Although developing relationships is an important part of any business trip, personal information or emotions are not discussed in a business setting.
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Sydney
Australians like to conduct business in a straightforward manner. Not beating around the bush goes down well.
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